Client Terms & Conditions

1. Overview
Clients are required to review and accept these Terms & Conditions before requesting a quotation or confirming any booking. These Terms apply to all services provided by Neuronano Basics LLC DBA (Neuronano Talents) (the “Agency”).

2. Scope of Services
The Agency acts solely as a representative and booking intermediary for Talent and does not employ them. The Agency provides advisory services including Talent selection, negotiation, and booking coordination. By engaging the Agency, the Client authorizes the Agency to identify, negotiate, and confirm suitable Talent on their behalf.

3. Talent Service Fee
The Client agrees to pay the full Talent service fee as communicated by the Agency. This fee covers the Talent’s professional performance and must be paid according to the agreed timeline prior to the event, unless otherwise stated in writing.

4. Transportation Costs
The Client is fully responsible for all Talent transportation expenses, including travel to and from the event, local transportation, and any premium or special travel arrangements required.

5. Accommodation (Lodging)
The Client agrees to provide and cover suitable accommodation for the Talent for the duration of the engagement, based on agreed standards.

6. Insurance & Liability Coverage
The Client must obtain and cover appropriate insurance to protect the Talent and their property during the event. This includes coverage for damage, loss, theft, and any unforeseen incidents. The Client assumes full responsibility for such risks.

7. Miscellaneous Expenses
The Client is responsible for all additional costs related to the Talent’s engagement, including catering, hospitality, technical setup, security, rehearsals, and any requirements outlined in the Talent’s rider.

8. Payment Terms
At least 50% of the total payment must be made in advance, in accordance with the agreed schedule, to confirm commitment and secure the requested talent. Failure to meet this requirement may result in cancellation without liability to the Agency.

9. Booking Confirmation
A booking is only confirmed upon receipt of a signed agreement and/or required deposit. The Booking Confirmation forms a legally binding agreement between the Client and the Agency. It must be signed at least 72 hours before the engagement. Proceeding without signing constitutes acceptance of these Terms. The Agency may withhold services until the agreement is signed. In case of conflict, the Booking Confirmation takes precedence.

10. Content Usage & Rights
All content produced (photos, videos, recordings) is limited to the usage rights defined in the Booking Confirmation. Usage requires written approval from the Agency, and full payment must be received beforehand. Unauthorized use constitutes copyright infringement and breach of contract. Additional fees may apply for advertising, social media, or extended commercial usage.

11. Non-Solicitation & Confidentiality
The Client agrees not to engage Talent outside the Agency, refer Talent to third parties, or contact Talent directly for future bookings. This restriction applies during and after the engagement, with a non-solicitation period of two (2) years.

12. Complaints
All complaints must be reported during the booking. Complaints raised after completion may not be considered. The Client agrees to indemnify and hold the Agency harmless from claims related to Talent selection or engagement.

13. Cancellations
By Client:
Cancellation within 72 hours: 100% fee payable
Cancellation between 72–120 hours: 50% fee payable
Multi-day bookings cancelled within 14 days: 100% fee payable
All incurred travel and related expenses remain payable

By Agency:
The Agency may cancel a booking and will attempt to provide a suitable replacement. The Agency is not liable for resulting costs or damages.

Force Majeure:
The Agency is not liable for delays or failures caused by events beyond its control.

14. Business Transitions
In the event of a merger, acquisition, or sale, Client data and agreements may be transferred as part of business assets. Reasonable notice will be provided.

15. Governing Law
All disputes must first be submitted in writing to:
Neuronano Basics LLC DBA (Neuronano Talents)
4101 McGowen St Suite 110 #143
Long Beach, CA 90808, USA

These Terms are governed by the laws of the State of California.

THESE TERMS & CONDITIONS, TOGETHER WITH ANY BOOKING CONFIRMATION, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDE ALL PRIOR AGREEMENTS, DISCUSSIONS, OR UNDERSTANDINGS.